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Customer Relationship

Customer relationship management (CRM) is an approach to managing a company's interaction with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

CRM is a customer-oriented feature with service response based on customer input, one-to-one solutions to customers' requirements, direct online communications with customer and customer service centers that are intended to help customers solve their issues. It includes the following functions:

Sales force automation, which implements sales promotion analysis, automates the tracking of a client's account history for repeated sales or future sales, and ?oordinates sales, marketing, call centers, and retail outlets.

Data warehouse technology, used to aggregate transaction information, to merge the information with CRM products, and to provide key performance indicators.
Opportunity management which helps the company to manage unpredictable growth and demand, and implement a good forecasting model to integrate sales history with sales projections.
CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales.

 

We come from a thought that every organization is different and hence have their specific problemion to cater to that particular area.

 

 
 

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  • Oasis TechConsulting Services is all about delivering successful business applications and IT enabled services in a professional and cost effective manner. With the fundamental principle of complete customer satisfaction, we aim at securing the position of the best in class service provider in the IT sphere.
    Website Development
  • Oasis TechConsulting Services is all about delivering successful business applications and IT enabled services in a professional and cost effective manner. With the fundamental principle of complete customer satisfaction, we aim at securing the position of the best in class service provider in the IT sphere.
    Software Development Company in Delhi & NCR

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